Jamison
Safari

Consultant — Financial Crimes Solutions & AI Technology

Subject Matter Expert · BSA/AML Program Performance

Advises financial institutions of varying asset sizes on BSA/AML program optimization, AI adoption in financial crimes compliance, and technology ecosystem calibration. Sole architect of prompt engineering infrastructure used across consulting, installation, and support teams.

• Advises Chief Risk Officers and BSA Officers on alert/rule configuration tuning and institutional program design alongside senior leadership.
• Leads AI and machine learning advisory for financial crimes risk — including deployment strategies for investigators, BSA officers, fraud analysts, and QC/QA analysts.
• Developed a robust analysis script eliminating 7 pages of manual instruction, replacing it with an enhanced automated report surfacing 150+ key data points.
• Reduced initial alert volume 10–40% across client institutions by leveraging consortium data and AI to calibrate fraud & AML technology ecosystems.
• Documented full lifecycle of Education and Consulting teams, reducing learning curve by ~30% per senior manager assessment.
• Created consulting and management tools that collectively save approximately 4 hours of pre/post-engagement work per engagement.

Chief Operations Officer (COO)

Enterprise Operations · Product Development · Governance

Executive operational leader for a specialty coffee and bubble tea concept. Directed the full operational infrastructure buildout — from governance frameworks and supply chain to product formulation and community engagement strategy.

• Designed and implemented end-to-end operational frameworks including policies, procedures, workflow systems, and staff accountability standards.
• Directed sourcing strategy and procurement for beverage ingredients, equipment, and operational supplies with cost control discipline.
• Led menu engineering and recipe development aligned with brand differentiation and margin performance targets.
• Built community engagement initiatives and business development partnerships to drive local market growth and customer acquisition.

VP — Anti-Money Laundering & Fraud

Enterprise Risk Owner · BSA/AML/CFT · OFAC · Fraud · Member Risk

Senior risk executive with full accountability for enterprise-wide financial crimes governance, regulatory compliance, and operational resilience. Directed RCSA framework design, issue management, and board-level risk reporting.

• Designed and implemented enterprise RCSA-like risk assessment and control frameworks integrating AML and fraud controls into compliance policy.
• Spearheaded M&A-related fraud and AML program transitions, ensuring alignment with BSA/AML, OFAC, and financial crime standards.
• Acted as enterprise liaison to law enforcement, regulators, and Board-level committees — delivering transparent reporting on AML, OFAC, and fraud risk metrics.
• Built SharePoint and Salesforce-based repositories to streamline AML reporting and workflow management at enterprise scale.
• Created executive-level reporting combining operational, regulatory, and risk analytics into actionable strategic insights.

Senior AVP — Fraud Risk Management Operations

2023–2024 · Program & Team Management · 18 FTE

Led fraud risk governance and compliance for Wealth Investment Management (WIM), directing program transitions, risk assessments, and cross-functional stakeholder alignment at the enterprise level.

• Built cross-functional relationships with senior executives, legal teams, and compliance officers to align fraud risk strategy with business objectives.
• Developed risk prevention controls and data validation workflows to improve compliance escalation and reporting efficiency.
• Spearheaded reputational risk screenings capturing media-reported fraud events to strengthen enterprise-wide fraud detection.
• Served as change management partner on risk control projects, ensuring seamless implementation across operational restructuring initiatives.

AVP — Fraud & Claims Operations Manager (M2)

2019–2022 · Human & Strategic Intelligence

• Directed geographically dispersed team conducting high-stakes risk reviews across complex fraud and claims processes.
• Served as liaison with legal counsel on high-dollar cases, including transactions exceeding $1MM and media-sensitive inquiries.
• Functioned as SME during BPM mapping sprints, designing controls and control evidence for high-risk processes.
• Introduced process improvements that accelerated risk review turnaround and improved audit transparency.

Officer — Financial Crimes Consultant 2

2017–2019 · AML Investigations · Financial Crimes Risk Management

• Led AML/KYC investigations, SAR filing decisions, and root cause analyses to mitigate financial crime and reputational risk.
• Used SQL queries to investigate very large relationship portfolios that exceeded standard UI capacity.
• Developed advanced productivity tools via macros and VBA scripts enabling precise transactional data analysis at scale.
• Received "Exceeds Expectations" every year for operational improvement contributions.

Financial Center Direct Lending Officer

• Top 10 site performer from first month out of training through departure.
• Maintained highest tier of Quality Review scores every month; trained new hires on loan origination and applicable regulations.
• Built referral pipeline through real estate agent and personal banker relationships to generate business beyond the standard phone queue.

Retail & Business Banker II

• Achieved a minimum scorecard of 120% of point goal every month.
• Developed a branch-level productivity tracking tool for daily point accumulation and performance forecasting — adopted by the entire region.
• Drove sharp increases in deposit balances through active B2B outreach and cold-call business development.
• Conducted cash audits at other banking locations upon request by the Risk Area Manager.

Business Banking Team Leader

• Coached a last-place team to top-4 in sales metrics within the first month of leadership.
• Created an enhanced training guide covering 35+ additional processes not addressed in new hire training — significantly reduced average handle time.
• Drove team QA scores to a consistent 5/5 through targeted coaching and continuous process review.

Operational & Management Roles

Harris Teeter · Salsarita's · Contract Work · Jack In The Box

• Harris Teeter – Assistant Manager (2010–2012): Managed 50+ front end team members; improved customer wait time metrics through dynamic labor staffing and structured process design.
• Salsarita's – Area Catering Manager (2006–2010): Grew daily catering sales from under $400 to an average of $4,000/day across five Charlotte-area locations.
• Contract Work – Physical Security & AML (2014–2017): SAR narrative review for SightSpan and QCRisk; investigations for PFP of NC; physical security for Blackout ENT.
• Jack In The Box – Night Manager (2005–2006): Implemented ordering methodology and cash audit processes; trained and managed nightly shift staff.